Please allow for 3-5 business days for your order to be processed. Orders do not ship out the same day as they were ordered.
We are a tiny business (1-2 people) and strive to get your order into your hands as fast as we can. Thank you for your patience and understanding!
If you need an order shipped ASAP please email us at firstname.lastname@example.org and we will work hard to get it out quickly.
We are not responsible for packages that are stolen or lost once they have been scanned by USPS. If a package has been marked "Delivered" but has not been received by the recipient, it generally shows up 3-4 days later. If it still has stolen or lost by USPS, please contact us at email@example.com and we will give the necessary information for you to file a claim with USPS. However, we cannot refund products or shipping.
For INTERNATIONAL shipping, please be advised that your country may charge you customs fees that are completely separate from our ordering platform. Unfortunately, we have no way of calculating or even knowing what these fees will be, but they are your responsibility to pay these import fees.